Here is everything your shop gets with SyncService
Every shop gets all of this, from day one.
SyncService Calls
- ✓SyncService Call for Sales
- ✓SyncService Call for Updates
- ✓SyncService Call for Pickup
- ✓SyncService Call for Follow Up
- ✓Group Calling: reach one customer or many at once with an Update, Pickup, Service Follow Up, or Sales Follow Up
- ✓Advisor Call option on every step when you want to make the call yourself
Texts and Emails
- ✓Text and email updates for every stage of the repair
- ✓Approve, Decline, or Request a Callback buttons for digital authorization
- ✓A personal tracking link so customers can follow their own repair
Schedule Ahead, Set It and Forget It
- ✓Schedule any call, text, or email for a future date and time
- ✓Set up the 2pm update or the 3:45pm pickup notice hours in advance
- ✓Your customers hear from you on time, even when the shop is slammed
Scripts That Sound Like Your Shop
- ✓Write My Script builds a call script from the ticket in one click
- ✓Or type your own custom script for SyncService to read word for word
- ✓Special offers and promotions for Group Calling
Your Dashboard
- ✓See exactly what stage every vehicle is in, from check-in to pickup
- ✓Message Center that alerts your advisors to what customers said
- ✓Call summaries and full call transcripts on every ticket
- ✓Follow Ups queue so no customer slips through the cracks
- ✓Tickets sort themselves into the right stage from what customers say
Your Customers, Your Language
- ✓Communicate in English, Spanish, Mandarin, and Vietnamese
- ✓Pick the customer's language and SyncService does the rest
Built for Your Whole Team
- ✓Access for owners, managers, shop foremen, and service advisors
- ✓Each person gets their own login
- ✓Works on your computer, tablet, and phone
- ✓iPhone app (coming soon)
Lock in your holiday price
Multi store shop where each location needs its own dashboard and its own bill? Call us at (855) SYN-CSVC (796-2782) or email syncservice@tbmechanic.com and we will set up your $399 per location pricing.
Try it free for 4 days. Your holiday rate starts when the trial ends.
Holiday pricing available for new sign ups from Nov 2, 2026 through Jan 2, 2027. Your holiday rate ($499 a month single store, $399 a month per location for multi store) stays in place for as long as your subscription stays active, and is guaranteed for your first 12 months. After 12 months, pricing may be adjusted with at least 30 days' notice. No contract, cancel anytime. If you cancel and sign up again later, standard pricing applies.
Life happens. If you ever need to cancel, contact us first at (855) SYN-CSVC (796-2782). We may be able to pause your account instead.